CustomerServiceTransferReques
The table contains information about patient transfer requests that have been documented in a customer service communication record. This can be used to report on communication documented by staff who facilitate calls between referring providers and admitting providers for potential transfer patients.
| Column Name | Type | Description |
|---|---|---|
| TransferPatientAge | INTEGER | The age of the patient for whom the transfer is requested. |
| PrincipalAcceptingProviderContactIdentifier | INTEGER | This stores the line number of the Contact Log entry that is the principal accepting provider for the Transfer Center request. |
| FirstRequestType | VARCHAR | The first request type this transfer center request had |
| RequestedDestinationFacilityRecordIdentifier | NUMERIC | Holds the record ID of the EAF record for the requested destination of the Transfer Center request. |
| SourceEncounterDepartment | VARCHAR | The department where a source encounter on a request occurred. For manually entered encounters. For linked hospital encounters, use PAT_ENC_HSP__DEPARTMENT_ID. For linked appointment encounters, use PAT_ENC_APPT__DEPARTMENT_ID. |
| TransportationDispatchDateTime | DATETIME | The date and time that the transportation service provider was dispatched to pick up the patient being transferred. |
| TransferDecisionReasonCategory | INTEGER | The decision reason category ID for the patient transfer, entered when the request is either accepted or denied. |
| TransportNeededIndicator | VARCHAR | Determines if a transfer center request needs transport to be sent. |
| TransportationServiceIsOtherIndicator | VARCHAR | Indicates whether the transportation service provider has been stored as free text. If yes, then column FREETEXT_TXPORT_SERVICE_NAME will contain the free-text name. |
| IsReferringLocationFreeText | VARCHAR | This column stores whether the referring location of this Transfer Center request is stored as a discrete record or as free text. |
| TransferPickupAddressCounty | VARCHAR | County for a transfer center request's pickup address. |
| TransferRequestPickupAddressState | VARCHAR | State for transfer center request's pickup address. |
| TransferNeededByDatetime | DATETIME | The date the patient transfer is needed by. |
| TransferDestinationLocationIdentifier | NUMERIC | Location associated with this destination planning record for a Transfer Center request. |
| TransportPickupUniversalTime | DATETIME | The date and time that the patient was picked up from the referring location. |
| CommunityLogOwnerIdentifier | VARCHAR | The Community ID (CID) of the instance from which this record or line was extracted. This is only populated if you use IntraConnect. |
| TransferRequestCancellationCategory | INTEGER | This item stores the categorization to group Transfer Center request cancel reasons together for reporting and benchmarking. |
| TransferTransportServiceIdentification | NUMERIC | Which EMS/Transportation service will be in charge of moving a transferred patient from the referring location to the destination location. |
| IsEmtalaTransferRequest | VARCHAR | This item stores whether a patient transfer falls under EMTALA (Emergency Medical Treatment and Labor Act) legislation in the United States. |
| ExpectedPatientArrivalDateTime | DATETIME | The date and time the patient is expected to arrive at the destination location. |
| TransferCenterPickupHouseNumber | VARCHAR | House number/building number for a transfer center request's pickup location |
| TransferFinancialDecisionUserId | VARCHAR | The unique ID of the user who recorded the financial decision for the transfer request. |
| TransferAccommodationReasonCategoryIdentifier | INTEGER | The accommodation code reason category ID for the patient transfer request. |
| TransferPickupAddressCountry | VARCHAR | Country for a transfer center request's pickup address. |
| TransferTransportMethod | VARCHAR | Describes by what method a Transfer Center patient is being transported to the destination location. |
| TransferRequestRegionIdentifier | NUMERIC | Region associated with the Transfer Center request. |
| RequestSourceEncounterAdmissionDateTime | DATETIME | The date and time of a request's source encounter. For manually entered encounters. For linked hospital encounters, use PAT_ENC_HSP__INP_ADM_DATE, for the inpatient admission date/time, and/or PAT_ENC_HSP__HOSP_ADMSN_TIME, for the date and time that the patient was first admitted to the facility, bedded in the ED, or confirmed for an HOV for this contact, regardless of patient's base patient class. For appointment encounters, use PAT_ENC_APPT__CONTACT_DATE for the date and PAT_ENC_APPT__PROV_START_TIME for the time. |
| CommunityPhysicalOwnerIdentification | VARCHAR | The Community ID (CID) of the instance that owns this record. This is only populated if you use IntraConnect. |
| TransferClinicalDecisionRecordedByUserId | VARCHAR | The unique ID of the user who recorded the clinical decision for the transfer request. |
| TransferClinicallyAcceptedIndicator | VARCHAR | Indicates whether the patient transfer is clinically accepted or not. |
| ReferringProviderAddressIdentification | VARCHAR | This provides a link to the address of the referring provider. To obtain the address information, join to the table CLARITY_SER_ADDR on the ADDR_UNIQUE_ID column. If you use IntraConnect, you also need to join the REFERRING_PROV_ID column to CLARITY_SER_ADDR.PROV_ID. |
| ReferringLocationFreeTextName | VARCHAR | The referring location of a Transfer Center request, stored as free text. |
| TransferRequestStatus | INTEGER | This item stores the current status of the Transfer Center request. |
| DestinationDeclineReason | INTEGER | This item stores why a considered destination was marked as declined for the request. |
| CommunicationIdentifier | NUMERIC | The unique ID of the customer service communication record. |
| IsSourceEncounterAbsentIndicator | VARCHAR | Indicates the absence of a source encounter for this transfer center request. This is set to 'Y' in scenarios in which a request is not coming from a previous encounter, but a Transfer Center request is still needed (such as for documentation). Note this is not the same as not currently having an encounter linked to a request, or having manually filled out the fields in the section. This field definitively indicates there is no source encounter in the real world. |
| TransferPatientLegalSex | VARCHAR | The category ID for the sex of the patient for whom the transfer is requested. |
| TransferRequestType | INTEGER | This item stores the type of transfer being requested. |
| TransferBackToReferringLocationIndicator | VARCHAR | Indicates whether a source encounter location is willing to accept a transfer back. 'Y' indicates that they are. 'N' or NULL indicates that they are not. |
| TransferRequestHospitalService | VARCHAR | The hospital service category ID for the patient transfer request. |
| TransportationPickupAtReferringFacilityIndicator | VARCHAR | If transportation is required for a transfer center request, this indicates whether the patient will be picked up from their referring facility. |
| TransferRequestReasonCategory | INTEGER | The transfer reason category ID for the patient transfer request. |
| TransferRequestPickupAddressCity | VARCHAR | City for transfer center request's pickup address. |
| FirstTransferTypeCategory | INTEGER | The first transfer type this transfer center request had |
| TransferCenterRequestPriority | INTEGER | The priority of a Transfer Center request. |
| TransferPatientSocialSecurityNumber | VARCHAR | The social security number of the patient for whom the transfer is requested. |
| TransferRequestPickupAddressZipCode | VARCHAR | Zip code for transfer center request's pickup address. |
| TransferClinicalDecisionDateTime | DATETIME | The date and time when the clinical decision regarding the patient transfer request was recorded. |
| TransferRequestPatientClassCategoryIdentifier | VARCHAR | The patient class category ID for the patient transfer request. |
| TransferRequestLevelOfCare | VARCHAR | The level of care category ID for the patient transfer request. |
| TransferRequestZone | INTEGER | The geographical zone the referring facility asked to send the patient to. |
| SourceAdmissionLevelOfCare | VARCHAR | The level of care of a request's source encounter. For manually entered encounters. For linked hospital encounters, use PAT_ENC_HSP__LEVEL_OF_CARE_C instead. |
| TransferPatientName | VARCHAR | The name of the patient for whom the transfer is requested. |
| DestinationDeclineCategory | INTEGER | This item stores the categorization to group destination decline reasons together for reporting and benchmarking. |
| TransferPickupAddressDistrict | INTEGER | District for a transfer center request's pickup address. |
| TransferReferringLocationIdentifier | NUMERIC | The unique ID of the location record documented as the referring location for a transfer center request. |
| IsMockRecordIndicator | VARCHAR | Marks an NCS contact as a mock record generated for testing purposes. |
| TransferCancelReason | INTEGER | This item stores the reason why a Transfer Center request was canceled. |