MyChartPatientMessag
This table contains information on messages sent to and from web-based chart system patients.
| Column Name | Type | Description |
|---|---|---|
| CreditCardTransactionIdentifier | NUMERIC | The unique ID of the credit card used for this transaction. |
| MessageRoutingDepartmentIdentifier | NUMERIC | The department used in routing the patient access message. The department may vary depending on message type. |
| MessageIdentifier | NUMERIC | The customer service record ID corresponding to the message |
| WebChartMessageIdentification | VARCHAR | The unique ID used to identify a web-based chart system message record. A new record is created each time a patient sends a message from a web-based chart system to a system user and each time a system user sends a message to a web-based chart system patient. |
| FinalAuditTrailLineNumber | INTEGER | When messages are being tracked/handled, MYC_MESG.FINAL_HANDLED_TIME will have the handled instant. MYC_MESG.FINAL_AUDIT_LINE will have the line pointer into the audit trail table (MYC_MESG_AUDIT) for the line row that caused the message to be final handled. Prior to being handled, this item will not have a value and MYC_MESG.NOT_HANDLED_TIME will be set to the creation timestamp. |
| AuthorIsMessagingForAllUserIndicator | VARCHAR | This indicates if the message author is a Messaging for All MyChart user. |
| MessageDirectionCode | INTEGER | The message direction category number for the web-based chart system message. 1 corresponds to "To patient". 2 corresponds to "From patient". |
| CreditTransactionAuthorizedAmount | NUMERIC | The amount authorized for this transaction. |
| MyChartInbasketMessageIdentifier | VARCHAR | The unique ID of the system message associated with the web-based chart system message. An example is when a patient sends a message to a system user. |
| AuthorizationRequestIdentification | NUMERIC | The authorization request this message is associated with. |
| HistoryQuestionnaireReviewedIndicator | VARCHAR | Indicates whether the history questionnaire has been viewed by a provider in edit mode for this web-based chart system message. Y indicates that the history questionnaire has been viewed, N or a null value indicates that the history questionnaire has not been viewed. |
| MessageRecordStatus | INTEGER | The category title of the status of the message. If not populated, then the message is active; Soft deleted is set when a message is revoked. |
| PatientRequestSubjectText | VARCHAR | This field is only used for medical advice request messages and indicates the subject selected by the patient from the drop down list. |
| EncounterContactSerialNumber | NUMERIC | The unique contact serial number for this contact. This number is unique across all patient encounters in your system. If you use IntraConnect, this is the Unique Contact Identifier (UCI). |
| MyChartMessageTypeCategory | VARCHAR | The message type category number for the web-based chart system message. |
| MessageHandledInstant | DATETIME | When messages are being tracked/handled, this item will have the handled instant. Having a value in this item means that the message has been handled. Prior to being handled, this item will not have a value and MYC_MESG.NOT_HANDLED_TIME will be set to the creation timestamp. To determine how long it took for a message to be handled, calculate the difference between MYC_MESG.CREATED_TIME and MYC_MESG.FINAL_HANDLED_TIME |
| WebProxyPatientIdentification | VARCHAR | The unique ID of the web-based chart system proxy patient associated with this message. |
| QuestionnaireAppointmentContactSerialNumber | NUMERIC | The unique contact serial number for the appt contact if questionnaire is linked to an appt. This number is unique across all patient encounters in your system. If you use IntraConnect, this is the Unique Contact Identifier (UCI). |
| CommunityLogOwnerIdentifier | VARCHAR | The Community ID (CID) of the instance from which this record or line was extracted. This is only populated if you use IntraConnect. |
| OwningInstanceCommunityIdentifier | VARCHAR | The Community ID (CID) of the instance that owns this record or line. This is only populated if you use IntraConnect. |
| ModifiedToRecipient | VARCHAR | For messages sent from a web-based chart system patient, this field contains the modified to recipient, which will be either the pool or system user. |
| RenewalRequestSourceCode | INTEGER | This item stores the request source of a medication renewal request. The default is 2-Web. |
| ConfidentialMessagePatientOwnerIdentification | VARCHAR | The unique ID of the patient who marked this message as confidential. |
| MessageRoutingProviderIdentification | VARCHAR | The provider that was used in routing the patient access message. The provider may vary depending on message type. |
| InformationRequestContactSerialNumber | NUMERIC | The Information Request this message is associated with. |
| MessageViewerInclusionCategory | INTEGER | The viewers to include category number for the web-based chart system message. Only multi-patient messages have a value populated for this column. |
| MyChartTransactionType | INTEGER | Stores the type of transaction (E-Visit or Copay). |
| DirectReplyEnabledIndicator | VARCHAR | Indicates whether "Allow reply directly to me" is selected on a message sent from a system user to a web-based chart system patient. Y indicates that it has been selected. N or a null value indicates that it has not been selected. |
| PatientEncounterContactDateTime | FLOAT | A unique, internal contact date in decimal format. The integer portion of the number indicates the date of the contact. The digits after the decimal distinguish different contacts on the same date and are unique for each contact on that date. For example, .00 is the first/only contact, .01 is the second contact, etc. |
| MessageSubjectLine | VARCHAR | The subject line of the web-based chart system message. |
| PatientOwnerWebProviderIdentifier | VARCHAR | The unique ID of the web-based chart system patient who owns this message. |
| OriginalMessageDeploymentIdentifier | VARCHAR | The unique ID of the deployment where this web-based chart system message was originally routed. Used for cross-deployment messaging. |
| ReferralIdentifier | NUMERIC | The unique ID of the referral this message is associated with. |
| MessageCreationDateTime | DATETIME | The date and time the web-based chart system message record was created in local time. |
| HistoryQuestionnaireLastEditorPatientAccessAccountIdentifier | VARCHAR | Stores the Patient Access Account (WPR) record for the user who last made changes to an in progress history questionnaire |
| SenderDisplayNameToPatient | VARCHAR | Stores the display name of the sender when the message is sent to the patient. It is only used by imported messages. |
| CampaignOutreachConfigurationTemplateIdentifier | NUMERIC | This is the campaign outreach configuration template associated with this message. |
| IsConfidentialMessage | VARCHAR | Indicates whether or not the message is marked as confidential. Y indicates that the message is confidential. N or a null value indicates that the message is not confidential. |
| GuarantorAccountIdentifier | NUMERIC | The unique ID of the guarantor account associated with this web-based chart system message. |
| HistoryQuestionnaireFiledIndicator | VARCHAR | Indicates whether the history questionnaire has been filed for this web-based chart system message. Y indicates that the history questionnaire has been filed. N or a null value indicates that the history questionnaire has not been filed. |
| PatientAccessMessagePatientIdentifier | VARCHAR | The unique ID of the patient record for this row. This column is frequently used to link to the PATIENT table. |
| OriginalRecipientUserId | VARCHAR | If a message sent from a web-based chart system patient is re-routed from its intended destination, then the ID of the original recipient is stored in the field. Most commonly this occurs when a system user does not accept messages directly from web-based chart system patients. In this case, the message will be re-routed to a pool, but the employee ID of the system user will be stored here. The ID of the final destination is stored in MODIFIED_TO. |
| ProxyPatientIdentifier | VARCHAR | The unique ID of the Proxy patient who sent the message. This is populated only if the message was sent by one patient (the Proxy) on behalf of another patient. |
| MessageHandlingBusinessDays | INTEGER | Stores the number of business days it took to handle this message. It is calculated by getting the date when the message was created and the date when the message was handled and finding the number of business days between those two dates. This is not updated when the list of holidays is updated and represents a snapshot of the difference when the message was handled. |
| PulledForReportingDateTime | DATETIME | The date and time that this web-based chart system message record was pulled into enterprise reporting. |
| OriginalMessageChainIdentifier | VARCHAR | The unique ID of the parent message of the original message chain. This applies only when the system is configured to allow patients to reply to messages associated with closed encounters by creating a new message chain. This item is populated for the message that starts a new chain. |
| RecipientUserIdentifier | VARCHAR | The unique ID of the system user who was sent a web-based chart system message from a patient. |
| MessageLastUpdatedDateTime | DATETIME | The date and time when the message was updated. |
| UnreadNotificationUniversalTime | DATETIME | When to notify the sender if the patient hasn't read this message |
| MessageSenderUserIdentifier | VARCHAR | The unique ID of the system user who sent a web-based chart system message to a patient. |
| ResponseMessageInformation | VARCHAR | Some response types will include additional information, such as a phone number. If such data exists for the chosen response method, it will be stored in this field. |
| StoresHistoryForNonHistoryQuestionnaireIndicator | VARCHAR | 1 - If WMG stores history data even though the WMG type is not 22 - HISTORY Questionnaire. |
| BillingAccountTypeCategory | INTEGER | The billing account type category number for the web-based chart system message. Only billing-specific customer service messages have a value specified for this column. |
| PatientDecisionTreeAnswerIdentifier | VARCHAR | HQA ID for storing the decision tree answer record. |
| FinancialAssistanceDecisionIdentifier | NUMERIC | The ID of the Social Care decision (I FNT .1) associated with this patient message. |
| IsAutomatedMessage | VARCHAR | Indicates whether this message was sent by an automated process. 'Y' indicates that this message was sent by an automated process. 'N' or NULL indicate that it was not. |
| PatientHistoryQuestionnaireIdentification | VARCHAR | The unique ID of the history questionnaire associated with this message. |
| QuestionnaireAnswerSubmissionMethodIdentifier | NUMERIC | Stores how the questionnaire answers were submitted (e.g. MyChart, Welcome). |